See also...
Your Questions
Your Questions
- Who can get help?
- What help is available?
- How can I find out more?
- What happens next?
- How could Direct Payments help me?
- What is a care plan?
- Will it cost me anything?
- What if I don't want a service from you?
- How can I make a comment or complaint?
- Will the information you keep about me be confidential?
Through our Compliments, Comments and Complaints Procedure, you have the right to:
- make a compliment about the way we have done things;
- make a comment or suggestion about how we can improve our services; or
- make a complaint about the service you have received if you are not satisfied.
Compliments, Comments and Complaints Procedure