See also...
Your Questions
Your Questions
- Who can get help?
- What are mental illnesses?
- What help is available from Cumbria County Council?
- What help is available from others?
- How can I find out more?
- What if I need help urgently?
- What will my social worker do?
- The Care Programme Approach
- What is a care plan?
- Will it cost me anything?
- What if I want to make my own arrangements?
- What if I want to change the help I receive?
- What if I'm in hospital?
- Assessment under the Mental Health Act 1983
We can respond quickly to your enquiry if it is urgent. In an emergency, we aim to respond within 24 hours of your enquiry. For all other requests we aim to:
- complete your assessment of need within two weeks of your enquiry; and
- arrange the services agreed at your assessment within four weeks of completing your assessment, although in most cases it will be much quicker.
The Out of Hours Service will offer advice and carry out assessments under the Mental Health Act outside office hours.
Where possible, we will arrange an appointment with you before we visit. (This may not be possible in some urgent circumstances.) All our social workers carry identity cards so please ask to see this if you are unsure.