Cumbria Care's mission statement is 'to deliver quality services which provide value for money in partnership with all our customers'. There is a statement of values which underpins its services:
Value for money: To deliver Best Value services which respond to the unique needs of people with disabilities, older people and their carers.
Accountability: To be accountable to our customers by providing opportunities to influence the services provided.
Dignity: All people will receive services which ensure personal dignity.
Respect: All people are individuals with full life experiences and will be respected as such.
Rights: All people will be able to retain their rights of citizenship.
Self-determination: All people will be encouraged to retain the free expression of their individuality and exercise a wide range of choices in their life.
Accessibility: All people will have access to a range of ordinary activities, within their communities, which promotes their quality of life.