We have to keep records about our work with people who use our services. This information is kept to enable us to coordinate and manage the services we provide to you.
This information will be treated as confidential. Files will be kept in lockable cupboards in our premises and access to this information will be restricted.
Information we hold about you will usually only be shared with others with your consent. However, we cannot offer you absolute confidentiality because some things you tell us, like allegations of mistreatment or abuse must be passed on to others.
The Data Protection Act 1998 gives you the right to see information we keep about yourself whether this is kept on computer or in writing. Please ask a member of our staff if you would like to know more about this.