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Working Together

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Working Together - Service user and carers engagement strategy

Working Together is a strategy to enable the engagement of service users and carers in the work of Cumbria County Council's Adult Social Care service.  The strategy aims to:

  • demonstrate that user and carer views are considered and used in decision making
  • achieve a coordinated approach to participation, avoiding duplication and even across localities
  • achieve inclusive and representative engagement
  • achieve improved standards in engagement, obtaining views more successfully, with detailed feedback
  • consider fully the challenges people face to fully engage
  • avoid over reliance on one off consultation, seeing it as key to core business activity and 
  • continue to map engagement and to empower and enfranchise existing networks

The council contracts Signpoststhis external link will open in a new window to develop and support a network of forums for older people in Cumbria.