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You are here:Adult Social Care

Performance of Adult and Local Services

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Please note that this site is currently under review and will be updated shortly. 

 

Care Quality Commission Performance Assessment 2009/10

Cumbria County Council has been ranked in the top 40% of all councils for the way it delivers adult social care services and is now rated as 'excellent' in improving the quality of people's lives, according to the latest assessment by the Care Quality Commission.

The annual assessment, which covers the period of April 2009 to April 2010, will be the last of its kind due to changes in performance management for all councils. It confirms that Cumbria County Council is "performing well" overall and the council's grading has improved.

More information on Cumbria County Council's CQC Performance Assessment

 

Adult and Local Services Directorate Service Plan 2011/12

This year’s plan continues to focus our work on helping people enjoy independent, healthy and safe lives with maximum choice. The Directorate is committed to the overarching Council Plan priorities which are:

  • Challenge poverty in all its forms.

  • Ensuring the most vulnerable people in our communities receive the support they need. 

  • Improving the chances in life of the most disadvantaged in Cumbria.

The way we deliver services continues to be challenged by emerging government policy, shrinking budgets and rising expectations. The Directorate’s objectives for 2011/12, which all our activity aims to achieve, are:

  • To help our service users and their carers enjoy an independent and safe life with maximum choice

  • To deliver services in the most effective and efficient way

To download the Service Plan:

 

Statistical information reports

Adult Social Care produces statistical reports of its performance each year for the Government.  These include detailed information about our performance and can be accessed using this link:

 

Statutory requirements and discretionary elements of the service

Much of the directorate's work is in response to statutory requirements.  However, there are some discretionary elements of the service.  Summaries of the statutory requirements and discretionary elements of the service are available here: