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Advocacy

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We recognise that people may need support in questioning our decisions, or in making a complaint or suggestion.  If you need this, please contact one of the advocacy services listed below:

  • For people with learning disabilities aged 18 or over living in Cumbria, contact People First
  • For any other adult aged 18 or over, living in Cumbria, contact Your Voice Cumbria
Name
People First
Address
4-6 Oxford Street
WORKINGTON
CA14 2AH
Phone
01900 607208

Name
Your Voice Cumbria
Address
Carlisle Eden Mind
Rowan House
St Andrew`s Place
PENRITH
CA11 7XZ
Phone
0300 012 0103

In addition to these services, there are other sources of advocacy too:

  • Independent Mental Capacity Advocates (IMCAs) provided under the Mental Capacity Act (2005).
  • Independent Mental Health Advocates (IMHAs) provided under the Mental Health Act (1983, 2007).
  • Information, advice, guidance and advocacy for people from all Black and Minority Ethnic backgrounds through the Cumbria Multi Cultural Service.
  • Independent Complaints Advocacy Service (ICAS) supports people who wish to raise a concern or complaint about any aspect of NHS care or treatment. They are free, confidential and independent of the NHS. Please call 01768 861830 or the helpline 0300 4568348.
There is also a range of local or national voluntary organisations who offer advocacy services, often specific to a particular group of people.  Our Customer Advisers at your local Adult Social Care office can give you details of many such groups.

For more information: