Staff and external survey results

During October 2009, we ran online surveys for both Adult Social Care staff and external parties.   The staff survey was a repeat of the survey ran in May 2008 and included some of the same questions in order to show how people’s views had changed during the Self Directed Support Programme work.

The aims of the surveys were to:

1. see what progress had been made in terms of understanding;
2. help raise awareness of SDS; and 
3. provide information to support the implementation of SDS by the projects of the SDS Programme. 

The headline points came from a comparison of the 2008 and 2009 staff survey results.   Staff said they were more aware of key areas of self directed support: the percentages saying they knew some or a lot had increased by an average of 5 to 10%.   Staff also said they felt more positively about self directed support.

Staff’s suggestions and concerns about self directed support have been recorded and discussed by the Self Directed Support Programme Board.   They are also being considered as part of the current post launch evaluation.

Reports of the results of the surveys are available for download:

• Results of Online Staff Survey October 2009
• Results of Online External Survey October 2009
• Results of Online Staff Survey May 2008