How to obtain a copy certificate of Birth, Death, Marriage or Civil Partnership

All birth, death and marriage certificates for this district are now held by Cumbria Certificate Services based in Carlisle.

Copy certificates may be ordered in the following ways:

Order online:

Copy certificates may be ordered online at Cumbria Certificate Services with 24 hour access and payment by credit/debit card. 

Telephone:

01228 221222
We are available to take your order over the telephone between the hours of 9am and 4pm Monday to Friday.

Due to the volume of calls if you receive an answer machine please be assured a member of the team will return your call as soon as possible.

By post or in person:

Cumbria Certificate Services
The Register Office
Lady Gillford's House
Petteril Bank Road
Carlisle
CA1 3AJ

Methods of Payment

Certificates currently cost £12.50 for the first certificate per order and £10 for subsequent certificates.

Online and telephone orders –   payment is made by credit or debit card.

In person –    payment can be by cash, cheque (with guarantee card), postal order or credit/debit card

Post -     Cheque or Postal Order

Payment should be to Cumbria County Council
 
Please note if we are unable to locate the record and issue the certificate a full refund will be made.  If you have paid in cash you will be required to collect it from the office where payment was originally made.

Timescales

All certificates will be issued within 5 working days of order and are posted first class.

Please Note:
This is not a guaranteed time frame. We do our best to provide certificates within the above quoted timescale but in exceptional circumstances there may be a delay due to increased demand or operational issues. We will process your application as soon as possible but cannot accept any liability for certificate issue made outside the above stated time scales. We do not accept any liability for items that go missing in the post.

Information Required

• Your full name, address & daytime telephone number in case we need to contact you regarding the request
• We encourage you to provide a separate cheque for each certificate application. This avoids any delay should there be a problem locating an entry if several are requested.  Otherwise we can only issue the certificates once all entries are found.
• The district where the event took place.  If the request is for a marriage certificate the location of the marriage will speed the search considerably.
• The exact date of the event or for family history purposes a minimum of the year and quarter are essential
• Full names of the parties involved where possible otherwise we can not ensure the correct entry will be issued.
• You may wish to print one of our application forms from the link below which ensures all the correct information is obtained

If you have any further questions please don’t hesitate to contact our certificate centre on 01228 221222 for advice.  Due to the volume of calls if you receive an answer machine please be assured a member of the team will return your call as soon as possible.